• Kimberly Carlos

    Technology Marketing Leader

    Framing One Value Proposition at a Time

  • What I do

    Kimberly Carlos

    I am an innovative technology marketing leader currently in the cybersecurity industry, with 15+ years of progressive experience within fast-paced and high-growth software technology environments. I have a proven track record in designing and leading high-performance marketing strategies and tactics that drive profitable revenue, increase market and wallet share, differentiate the brand in the marketplace, and drive future growth.

     

    Check out my work samples below!

    I am an innovative technology marketing leader currently in the cybersecurity industry, with 15+ years of progressive experience within fast-paced and high-growth software technology environments. I have a proven track record in designing and leading high-performance marketing strategies and tactics that drive profitable revenue, increase market and wallet share, differentiate the brand in the marketplace, and drive future growth.

     

    Check out my work samples below!

    I am an innovative technology marketing leader currently in the cybersecurity industry, with 15+ years of progressive experience within fast-paced and high-growth software technology environments. I have a proven track record in designing and leading high-performance marketing strategies and tactics that drive profitable revenue, increase market and wallet share, differentiate the brand in the marketplace, and drive future growth.

     

    Check out my work samples below!

  • Experience

    Where I learned.

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    Principal Product Marketing Manager - OpenShift Security

    Red Hat

    January 2022 - present

    I focus, define, and drive the go-to-market strategy for our Advanced Cluster Security solutions. I handle all aspects of product marketing for my solutions including the GTM efforts, messaging and positioning, competitive differentiation, content creation, field enablement, and analyst relations. I work closely with product managers, engineering, sales, and the entire marketing function to align and communicate Red Hat’s vision with the market, users, prospects, and customers.


    ➢ Work cross-functionally and collaboratively to help craft compelling go-to-market messaging to best position our offerings while building on product messaging that sets us apart from others in the market
    ➢ Identify, address, or create opportunities through programs, increasing the adoption of applications in production
    ➢ Connect the right teams to collaborate across the organization and expand Red Hat’s visibility as a technology leader, making it easier to market and sell our portfolio
    ➢ Apply multiple offerings and services to customer-focused stories and use cases that amplify Red Hat’s security value, showcasing applications in production
    ➢ Create and coordinate cross-organizational teams, proactively ensuring that teams are synchronized concerning messaging and positioning that address customer challenges, highlight key benefits, and demonstrate competitive advantages 

    ➢ Conduct market research, both quantitative and qualitative, to identify and validate customer use cases and customer language around our key go-to-market themes
    ➢ Implement best practices to ensure consistent delivery across themes and channels
    ➢ Work with subject matter experts to define requirements and plan the creation of effective marketing assets
    and content, including presentations, solutions briefs, web content, and sales kits
    ➢ Define specific market sub-segments (personas, solutions, opportunities, etc.) within the market, ensuring that the content and our marketing plan support correct target business opportunities

    ➢ Coordinate with various marketing teams including field, corporate, services, product, and partner marketing teams to ensure successful and targeted realization of various marketing activities, including events, webinars, SEM and SEO, web content, etc.
    ➢ Guide enablement and training activities for sales, pre-sales, professional services, and partners
    ➢ Collaborate with analyst and press relations to amplify and magnify our marketing efforts through coordinated analyst relations and thought leadership

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    Senior Principal Product Marketing Manager - Compliance & Security

    Puppet

    January 2021 - January 2022

    I was responsible for driving the product marketing strategy and value proposition for our Compliance and Security solutions. I focus on product and market positioning, messaging, vertical strategy, and persona targeting by conducting customer and market research, ensuring sales readiness and enablement, leading product launches, and collaborating with subject matter experts across the company and security industry.

     

    ➢ Define and research target markets including segments, buyers (and the buyer journey), and competitors; develop positioning, messaging, and go-to-market plans
    ➢ Synthesize customer knowledge to identify enhancements that differentiate our products
    ➢ Be a domain expert on our target markets and how our products fit into them
    ➢ Educate internal and external stakeholders on product features and benefits
    ➢ Create content (e.g., sales documentation, product videos, web copy, blog posts, etc.) to position our products to the world and articulate their benefits
    ➢ Define programs for launching new products and driving sustained market engagement around existing products

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    Senior Product Marketing Manager - Cyber Threat Intelligence

    DomainTools

    September 2019 - January 2021

    I was responsible for driving the product marketing strategy and value proposition for our Cybersecurity, Threat Intelligence solutions. I focus on product and market positioning, messaging, vertical strategy, and persona targeting by conducting customer and market research, ensuring sales readiness and enablement, leading product launches, and collaborating with subject matter experts across the company and security industry.

     

    ➢ Define and research target markets including segments, buyers (and the buyer journey), and competitors; develop positioning, messaging, and go-to-market plans
    ➢ Synthesize customer knowledge to identify enhancements that differentiate our products
    ➢ Be a domain expert on our target markets and how our products fit into them
    ➢ Educate internal and external stakeholders on product features and benefits
    ➢ Create content (e.g., sales documentation, product videos, web copy, blog posts, etc.) to position our products to the world and articulate their benefits
    ➢ Define programs for launching new products and driving sustained market engagement around existing products

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    Director of Product Marketing - Cybersecurity

    Digital Defense Inc.

    May 2018 - May 2019

    I was responsible for driving the product marketing strategy and value proposition for our Cybersecurity, Vulnerability Management product lines. I focus on product and market positioning, messaging, vertical strategy, and persona targeting by conducting customer and market research, ensuring sales readiness and enablement, leading product launches, and collaborating with subject matter experts across the company.

     

    ➢ Define and research target markets including segments, buyers (and the buyer journey), and competitors; develop positioning, messaging, and go-to-market plans
    ➢ Synthesize customer knowledge to identify enhancements that differentiate our products
    ➢ Be a domain expert on our target markets and how our products fit into them
    ➢ Educate internal and external stakeholders on product features and benefits
    ➢ Create content (e.g., sales documentation, product videos, web copy, blog posts, etc.) to position our products to the world and articulate their benefits
    ➢ Define programs for launching new products and driving sustained market engagement around existing products
     

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    AVP, Global Product Marketing for Cybersecurity Risk Management

    SAI Global

    May 2017- May 2018

    I was responsible for driving the marketing strategy for our Digital Manager 360, IT Risk Management, Third-party Risk Management, and Cybersecurity Risk Management product line, including positioning, packaging, messaging, and targeting by conducting customer and market research, ensuring sales readiness and enablement, leading product launches and collaborating with subject matter experts across the company. My role contributes to strategy and execution across the Americas, Europe, the Middle East, Africa, and Asia- Pacific.
     

    ➢ Define and research target markets including segments, buyers (and the buyer journey), and competitors; develop positioning, messaging, and go-to-market plans
    ➢ Synthesize customer knowledge to identify enhancements that differentiate our products
    ➢ Be a domain expert on our target markets and how our products fit into them
    ➢ Educate internal and external stakeholders on product features and benefits
    ➢ Create content (e.g., sales documentation, product videos, web copy, blog posts, etc.) to position our products to the world and articulate their benefits
    ➢ Define programs for launching new products and driving sustained market engagement around existing products

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    Sr. Product Marketing Manager - Managed Cybersecurity Services and PCI Compliance

    ControlScan 

    2015 - 2017

    I was responsible for driving the marketing strategy for managed cybersecurity services, including positioning, packaging, messaging, and targeting by conducting customer research, ensuring sales readiness and enablement, leading product launches, and collaborating with subject matter experts across the company.

    ➢ Define and research target markets including segments, buyers (and the buyer journey), and competitors; develop positioning, messaging, and go-to-market plans
    ➢ Synthesize customer knowledge to identify enhancements that differentiate our products
    ➢ Be a domain expert on our target markets and how our products fit into them
    ➢ Educate internal and external stakeholders on product features and benefits
    ➢ Create content (e.g., sales documentation, product videos, web copy, blog posts, etc.) to position our products to the world and articulate their benefits
    ➢ Define programs for launching new products and driving sustained market engagement around existing products
    ➢ Speak and present both internally and externally to promote the story of our product

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    Global Product Marketing Manager

    Carestream Dental

    May 2014 - June 2015

    ➢ Work with the software development teams to understand the many software solutions and concepts that are to be marketed, creating content around them, and delivering marketing campaigns to generate awareness/leads about our offerings
    ➢ Develop a marketing plan with management and product team input.
    ➢ Create product message maps with the target audience, key differentiators, benefits and features, updating regularly based on competition and product enhancements.
    ➢ Work with Global and US agencies to develop all marketing materials, including advertisements, web, demos, emails, and brochures.
    ➢ Write content for newsletters, blogs, social media, product highlights, customer community, and spotlights.
    ➢ Analyze and report metrics of each marketing campaign per channel.
    ➢ Provide regular updates of events, products, and releases as well as customer success stories
    ➢ Assist with beta groups, meet-ups, focus groups, and event promotion activities
     

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    IT Product Owner - Salesforce.com Platform

    CareerBuilder

    2013 - 2014

    ➢ Deliver development projects on time, on budget, with delighted customers and a happy team
    ➢ Continuously interact with and champion the products and services supported
    ➢ Understanding, refining, and detailing the requirements for new and existing products
    ➢ Collaborate with the Scrum Master to run successful Release Planning and Sprint Planning team sessions, as well as Sprint Reviews and Retrospectives
    ➢ Creating user stories and acceptance criteria working with business stakeholders and the SCRUM team
    ➢ Prioritize, maintain, and groom the product backlog and release plan
    ➢ Bring user stories to the 'ready' state prior to sprint commitments with appropriate documentation and acceptance criteria, minimizing waste
    ➢ Provides day-to-day tactical objectives, and provides quick decisions to project level questions.
    ➢ Drives acceptance testing, verify user stories as acceptable before launch
    ➢ Ensure decisions and prioritization of the Product Backlog are always transparent to the stakeholders
    ➢ Run chair-sides with our business users to understand how/when our CRM is or is not used
     

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    Product Marketing Manager - Niche Sites Strategy

    CareerBuilder 

    2012 - 2013

    ➢ As a Certified Scrum Product Owner & Scrum Master, manage the Product Operations surrounding Job Posting product suite within the support and customer care side of the business
    ➢ Product Marketing & Product Strategy for Niche suite of products
    ➢ Product expert representing Niche Sites for Client Support, Customer Service and Atlanta Sales Teams
    ➢ Managed the operational relationship between the technical mapping team in relation to the Niche Sites
    ➢ Primary point of contact for site updates/changes or improvements and new product launches
    ➢ Support the sales strategy for the niche product lines by providing product performance data, marketing and support
    ➢ As the product SME, assist Sales Reps in creating and converting product trials
     

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    Field Marketing Manager - Sales Enablement Southeast

    CareerBuilder 

    2010 - 2012

    ➢ Provide foundational elements needed for any account-based sales or marketing programs.
    ➢ Provide a combination of actionable plans and data analysis with powerful messaging to help sales identify target accounts and key decision makers, as well as the knowledge the sales rep needs to engage and get noticed by busy executives.
    ➢ Find the right data to determine whom we should target and understand where the new opportunities are in both current and unexplored markets.
    ➢ Assist sales with gathered data so they will be better equipped to understand each company’s unique situation so they can craft relevant messages that stand out.
    ➢ Ensure our programs focus on the right accounts, increasing win rates to meet revenue, growth and share goals.
    ➢ Devise marketing campaigns with the goal of increasing product awareness and increasing sales and profits
    ➢ Develop territory marketing plans by collaborating with sales
    ➢ Work closely with marketing team to create, plan, organize, and execute field marketing and sales programs
    ➢ Create programs that drive brand loyalty and increase retention
    ➢ Generate leads and drive sales
     

  • Work Samples

    Speaking, Writing, Thought Leadership, Lead and Demand Generation

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    Writing

    Thought Leadership, Blogs, Web Content, Articles, Case Studies

    Blog Posts

     

    Post 1: Securing Patient Data: Where should your healthcare organization begin?

     

    Post 2: The Health IT "Fear Factor"

     

    Post 3: Why GDPR Compliance Should Just Be “The Icing” on the Security Cake

     

    Post 4: The GDPR Playbook: It’s time to play hardball

     

    Post 5: Leveraging Risk Scoring for Threat Hunting: DomainTools Risk Score

     

    Post 6: How to Leverage Threat Intelligence in Incident Response to Move from Reactive Tactics to a Proactive Strategy

     

    Post 7: The Compliance Bone Connected to the Security Bone: Sharing Accountability in IT, Risk, and Compliance

     

     

    Thought Leadership Content

     

    White paper: Creating a Strategic Roadmap for IT Vendor Risk Management

     

    eBook 1: 5+1 Ways to Reduce Cybersecurity Risks

     

    eBook 2: The GDPR - Good for Customers, Good for business

     

    eBook 3: GDPR Playbook - Your Go-To Guide For Seamless Execution - an SAI Global eBook

     

    eBook 4: Social Media Dangers: What Every “Social Butterfly” Should Know

     

    eBook 5: Ebook: Fostering a Culture of Joint Accountability for IT, Security, and Compliance Across an Organization

     

     

    Strategic SEO Web Content:

     

    GDPR 2018 Compliance- 3 Key Challenges – And Opportunities

     

    SIEM: A Guide to Security Information & Event Management

     

    What is Cybersecurity & What Does it Really Mean?
     

     

    LinkedIn Articles

     

    LinkedIn Article 1: 4 Best Practices For Third-Party Cybersecurity Risk Management

     

    LinkedIn Article 2: NYDFS Cybersecurity Requirements for Financial Services Organizations Sets New Standards  

     

     

    Case Studies

     

    Digital Defense, Inc. Helps Large Banking Organization Enhance Their Information Security Posture

     

     

  • My Skills: Technology Marketing & Product Management

    My skills that pay the bills

    Product Marketing

    Product focused communication to help drive leads and demand

    Product Management

    Product management of two products

    Persona Research and Creation

    Created personas from a product marketing and product management perspective

    Sales Enablement

    Presentations, collateral, ROI calculator, Sales Playbooks etc.

    Demand Generation

    Infographics, Webinars, etc.

    Cybersecurity

    Experience within the Cybersecurity and IT Risk Management Industries

    Certified Scrum Product Owner, CSPO

    Agile Product management

    IT Product Owner

    Agile Product Ownership of our Salesforce.com CRM platform

    Certified Scrum Master, CSM

    Agile is the key to organization and transparency

    Lead Generation

    Methods from digital to print

    Marketing Automation

    Pardot, ExactTarget, Act-On etc.

  • University of Alabama, Tuscaloosa

    BA in Public Relations with a Minor in English

  • Say hello!

    Let's Connect.